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Care navigation

Not sure where to start?

When a parent starts to need more help, it's hard to know what's out there, what it costs and who to call. We'll sit down with you, untangle it all and leave you with a clear plan.

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What's included

Your care navigation package

From £150, depending on what's needed. We agree the price before we start.

A visit and a proper chat

We meet your parent, and you, to understand daily life, what's working and what's getting harder.

Every option, explained

Care at home, companionship, day clubs, equipment and adaptations, in plain English with real local costs.

Money you may be missing

Help checking eligibility and filling in forms such as Attendance Allowance, so support isn't left unclaimed.

A simple written plan

Who does what, and when, written down so the whole family is on the same page.

The right introductions

Trusted local services, from the GP to gardeners, and the Social Club for company.

A follow up call

We check in a few weeks later to see how things are going and adjust the plan.

How it works

Three steps to peace of mind

1

A quick call

Tell us what's worrying you. We'll say honestly whether we can help.

2

We visit

A relaxed visit with your parent, and with you in person or on the phone.

3

Your plan

Within a week you'll have a clear written plan and help with the next steps.

Two women chatting over a cup of tea
Looking after someone yourself?

You're allowed a break

We can keep your loved one company for a few hours in the daytime, so you can get to your own appointment, see a friend or simply rest. From £27.50 an hour.

Free help worth knowing about. If you look after someone, you're entitled to a free carer's assessment. In West Northamptonshire these are carried out by Northamptonshire Carers. The council will only help pay for breaks for people it has assessed, so it's the first step. The NHS guide to carers' breaks explains how it works.
Get started

Let's take one thing off your mind

Call Harry, or leave your details and we'll ring you back at a time that suits.

Ask about care navigation

Leave your number and Eloise or Harry will ring you back, usually the same day.

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